If product was purchased from Shared Service Systems:
A) You should receive a Product Recall Notice from Shared Service Systems. We ask that you please contact Shared Services Customer Service Team, at 1-800-228-9976 to determine next steps. This will ensure proper arrangements can be made to have product returned to Shared Service Systems and determine if a credit will need processed.
If product was purchased from another source other than Shared Service Systems:
A) Please follow the product recall notice you received from the manufacturer.
**If you are unsure where you purchased the product, you can always call customer service at Shared Service Systems and someone will verify if the product was in fact purchased from Shared Services.